York House is an elderly care home in the picturesque market town of Dereham, Norfolk. York House can accommodate up to 43 residents and has been rated ‘Good’ by The Care Quality Commission. York House has a warm and cozy atmosphere, and is always full of laughter.
We are proud to offer elderly people in Dereham and surrounding areas a safe place to call home, where they can get any extra support they require. Our staff are proud to provide person-centred care and put the needs of our residents first at all times.
The home benefits from a spacious mature garden which blooms beautifully in the summer, and is situated only a short distance from Dereham town centre. Dereham is a charming town with many independent businesses and attractions including; a swimming pool, squash court, golf club, a three screen cinema and a range of highstreet shops, banks and doctors surgeries. Dereham has excellent road and bus links, with the option to travel to the nearby ‘City of Stories’ Norwich, or the nearby towns of Fakenham and Kings Lynn.
It’s important to us to support our residents to lead independent lives and play an active part in their own self-care, we believe in dignity, privacy and choice within our care homes. We work within their home, they do not live within our workplace.
All aspects of this care home are excellent. Very well managed, wonderful caring staff. All the residents are treated with the utmost respect and dignity. There is always laughter and a sense of homeliness, which is apparent from the moment you walk through the door. - Julie C
I have found the staff here extremely helpful and courteous during these difficult times. I have the utmost admiration for their dedication and professionalism. Overall, I feel Mum is fortunate to be able to call York House her home! - Simon C
Yorke House is an extremely well-run care home. All the staff are friendly, and nothing is too much trouble. Up until lockdown, entertainment was varied and enjoyable. Cleanliness is very good, and the laundry service is excellent. All in all, I know we made the right choice for Mum. - B B
Very caring and supportive care home during this unpleasant, traumatic period. - W H
Mum has received good respite care when it was most needed. Unfortunately, coronavirus has limited the activities offered which Mum enjoyed. The staff have been most accommodating and respectful. Would recommend. - A C
I've found York House to be really friendly and all the staff very helpful. My sister-in-law has been looked after extremely well and she gives nothing but praise to you all. Thank you for looking after her so well! - Joanna H
Staff and management extremely friendly and helpful. Home is well run, clean and always willing to respond to questions. I would highly recommend this home, my aunt is very fortunate to live there. Rooms are furnished well and my aunt enjoys the variety of food offered. Thank you to all the staff for looking after my aunt so well. - O B
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