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Black Swan Care Group prides itself in putting residents needs and feelings first.

We offer an adaptable service; facilities are continually reviewed and updated in order to provide a safe environment in which the needs of every individual are met.

We work collaboratively with our residents; their input and involvement allow us to provide a care package tailored to suit their own unique and specific needs.

Our highly skilled staff are given the skills and confidence that they need in order to deliver the highest standards of care and support to every resident.

Every person matters and will be treated equally, compassionately and with the utmost respect & dignity.

Independence, choice and individuality are at the core of our values

We cannot replace home, but that should never stop us trying.

Entertainment and Activities
Regular activities include flower arranging, art and craft sessions, quiz nights and tea parties.
What is unique about the dining experience we offer here is ‘choice’. Extending beyond simply what you wish to eat, this includes where, when and who with.



  • RT @SaraPearce80: Great Day at Park House Christmas Party today. Thank you to everyone who came. Great to see some lovely mums, Dads and Ch…
  • Residents from Chiswick House, Heathcote and Laurel Lodge put together Christmas Stockings for the Homeless in Norw……
  • It’s always fantastic to bring all our managers together to share best practice and thank them for their continued……
  • RT @FriendInDeed_: Our little elves will be visiting care homes and day centres for older people across #Norfolk and #Suffolk from this Fri…