York House is situated in the popular market town of Dereham, within the County of Norfolk.

The Home is sited in its own mature and pleasant gardens and is only a short walk to the Dereham Town Centre. Dereham has a local swimming pool, squash club, golf club, a three screen cinema as well as a full range of high street shops, banks and medical practitioners. It is served by excellent road and bus links and is not far from the Historic City of Norwich and the towns of Fakenham and King’s Lynn.

43

Registered for 43 residents

65+

For residents aged from 65

For the elderly

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At a glance

Manager

Amy Mullender

Address

47 Norwich Road
Dereham
Norfolk
NR20 3AS

Telephone

01362 697 134

Fax

01362 697 134

Email

yorkhouse@blackswan.co.uk

Faced with the stark reality of a 100-year-old mother wanting to remain at home, unwilling to accept being unable to cope with basic needs or increasing safety risks. Despite multiple non-residential care visits, a cleaner, plus 8 hours personal care daily, shopping, laundry, healthcare organisation, medications, supply, administration, emotional support for everyday decisions by us, yet still not enough, so we had to take action.

A period of hallucinatory behaviour emphasised the end of sheltered housing and independent living. With no way of adapting our place to take her in, the move to residential care was essential. Social services proposed York House which proved the perfect place for her to live out her remaining days safely, peacefully and with dignity. Very well managed, responsive, exceptionally clean with highly proficient, friendly and caring staff, doing their level best to make this proper home.

York House lifted a tremendous and debilitating burden from my wife, allowing the joy of transition fro new full-time daily carer to becoming a caring daily visitor, making it possible to carry on. We see this safe haven every day and the level of care provided to residents has remained consistently of a high standard. We can recommend York house without reservation to anyone contemplating the need for a home for their elderly loved ones.

Gerry H

York House
47 Norwich Road, Dereham, Norfolk, NR20 3AS

Dining

Dining is a hugely important factor in many lives, it is more than simply sustenance. Culturally, both food and dining are at the core of our most joyous experiences in life; weddings, festivals, birthdays and holidays to name just a few.

We encourage our residents to invite their loved ones into the home for lunch, dinner and even breakfast so that meal times offer the same opportunities for socialising as they would’ve done throughout each individual’s life.

What is unique about the dining experience we offer here is ‘choice’, which extends beyond simply WHAT you wish to eat, it includes WHERE, WHEN and WHO WITH. Not only do our residents have a superb choice of meals each day but they have the freedom to eat them wherever they like, whenever they like, and with whomever they choose.

We often incorporate food into our activities, providing buffets at parties and BBQs during summer garden parties. We have even hosted ‘Come dine with me’ style evenings in which favourite meals are pitted against one another, diners then voting for their favourite.

Our catering staff are highly skilled and in addition to their knowledge within hospitality they are subject to our programme of care related training, this gives them a broad understanding of the often complex needs of our residents. Our dining team cater for a diverse range of dietary requirements and have experience in tailoring menus to suit every individual’s specific needs.

 

Entertainment

Regular activities include flower arranging, art and craft sessions, quiz nights and tea parties. As well as fun events in the home, entertainers often come and visit us too. We have recently been visited by the Salvation Army, musicians and local drama students.

As you would expect, special holidays are incorporated into our activity calendar and birthdays are always celebrated with a party and a big slice of cake!

We invite our residents to join in with choosing and planning activities and encourage those moving in with us to continue with their current hobbies and interests.

News

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@blackswancare

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  • Well done to the team at Kings Lynn Residential Home. First inspection since we purchased it and it’s a ‘good’ one! https://t.co/p0W7h3thea