About Us

Westfield House Care Home in Dereham provides residential and respite Care and support for individuals with disabilities and specialises in the care of those with Autism Spectrum Disorder.

Westfield House is part of the Black Swan Care Group who has a growing portfolio of homes throughout East Anglia. Following several years providing business consultancy to the care sector, the group purchased their first care home in 1994. For more information about Black Swan Care Group, including the answers to our most frequently asked questions, please get in touch with our team who will be more than happy to help on 01362 697 828.

Westfield House currently supports up to 12 residents and is situated in the popular market town of Dereham, within the County of Norfolk. Dereham has all the amenities of large towns, including; Doctor’s surgery, post office, supermarkets, newsagents, public houses, bakeries, various general stores, churches, public libraries, and local parks.

Our Mission

To provide individuals with Autism Spectrum Disorder and Learning Disabilities with an innovative and inclusive solution to residential and respite care in Norfolk.

To ensure our staff understands the specific and often complex needs of those individuals whom we support and the ways in which we can respond to those needs.

To provide a care package that focusses on independence and progressions, delivering positive outcomes for every resident.

To enable and encourage every individual to communicate in their own way; whether that be through speed, sign language, symbols or objects of reference.



Key Features

Person-Centered Therapy

At Westfield House, we have a range of provision and services that allow us to deliver a truly state of the art care package tailored to meet the specific needs of every individual.

Our resources include; a sensory studio with large projected cinema screens, polytunnel and growing gardens for horticultural activities and a hydrotherapy bath.

Augmentative and Assistive Communication (AAC)

AAC is an umbrella term used to describe additional methods of communication other than speech.

At Westfield House, we use communication symbols throughout the home and our staff has the experience and access to training in sign language, picture boards and objects of reference.

Transition Coordinator

Our transition coordinator will work with every individual throughout their journey with us, in the development of an individualised and unique discharge plan.

At Westfield House, we understand that residential care should not be for life but instead be a means of progression and development that will allow individuals to gain the life-skills and confidence required to live and/or work as independently as possible.

Residents socialising at Westfield House in Dereham

Key Features

  • Specialising in (ASD) Autism Spectrum Disorder
  • Sensory studio with cinema screen
  • Hydrotherapy bath
  • Transition Coordinator – (discharge planning)
  • Augmentative and alternative communication (AAC)
  • Polytunnel (horticultural therapy)
  • Home’s own transport available

We offer an adaptable service; facilities are continually reviewed and updated in order to provide a safe environment in which the needs of every individual are met.

We work collaboratively with our residents; their input and involvement allow us to provide a care package tailored to suit their own unique and specific needs.

Our highly skilled staff are given the skills and confidence that they need in order to deliver the highest standards of care and support to every resident.

Every person matters and will be treated equally, compassionately and with the utmost respect & dignity.

Independence, choice, and individuality are at the core of our values.

We cannot replace home, however, while you are with us, we will never stop trying.

“The staff and I here at Westfield House have a mission; to focus on ability rather than disability, to always promote development, encourage progression and enrich the lives of those whom we support”

Home Manager, Richard Rogers

We are very proud of what we do and are always keen to show visitors around.

No appointment is necessary so please feel free to drop in for a guided tour, coffee and cake!


This bedroom is situated within Southwell Court in Cambridgeshire, and aims to show the high quality accommodation we offer across the group. Size of room may vary across different homes, but all of our rooms include all the attributes mentioned within the virtual tour. Outside and communal galleries feature our residential facilities throughout East Anglia. This is an example of a standard bedroom within the Black Swan Care Group.

Contact Form – Westfield House


Registered for 12 residents


For residents aged from 18

For those with learning disabilities and those with Autism Spectrum Disorder

Book a viewing

At a glance


Paul Stearman


12 Westfield Road
NR19 1JB


01362 697 828


01362 697 828



I have lived at Westfield House for nearly two years now. It has been great thanks to the manager and all of the staff. They are always there when you need them, whether you are in trouble or just need a chat, they are there. You can have a laugh and a joke with them all at Westfield House. This is a great home, and most of all this is my home and my family.


Westfield House
12 Westfield Road, Toftwood, Dereham, Norfolk, NR19 1JB