Heathcote is situated in a leafy residential area close to the centre of the city of Norwich.

In medieval times, Norwich was one of the greatest cities in England and today as East Anglia’s capital city, it still is – offering a rare blend of historic interest and modern sophistication.

The Home has its own private garden with modern patios. There is ample off the road parking facilities. Norwich has all the amenities of a large city, public library, local parks, theatres, variety of shops, cinemas as well as riverside walks. It is served by excellent road, bus and rail links.

 

29

Registered for 29 residents

65+

For residents aged from 65

For the elderly

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At a glance

Manager

Sylvia Ames

Address

19-23 Unthank Road
Norwich
Norfolk
NR2 2PA

Telephone

01603 625 639

Fax

01603 625 639

Email

heathcote@blackswan.co.uk

Very caring attitude of staff and the end of her life, Mum received the very best of care. Whatever the trials and tribulations, all staff were so cheerful and caring. Very special people.

Anne J

Heathcote Care Home
19-23 Unthank Road, Norwich, Norfolk, NR2 2PA

Dining

Dining is a hugely important factor in many lives, it is more than simply sustenance. Culturally, both food and dining are at the core of our most joyous experiences in life; weddings, festivals, birthdays and holidays to name just a few.

We encourage our residents to invite their loved ones into the home for lunch, dinner and even breakfast so that meal times offer the same opportunities for socialising as they would’ve done throughout each individual’s life.

What is unique about the dining experience we offer here is ‘choice’, which extends beyond simply WHAT you wish to eat, it includes WHERE, WHEN and WHO WITH. Not only do our residents have a superb choice of meals each day but they have the freedom to eat them wherever they like, whenever they like, and with whomever they choose.

We often incorporate food into our activities, providing buffets at parties and BBQs during summer garden parties. We have even hosted ‘Come dine with me’ style evenings in which favourite meals are pitted against one another, diners then voting for their favourite.

Our catering staff are highly skilled and in addition to their knowledge within hospitality they are subject to our programme of care related training, this gives them a broad understanding of the often complex needs of our residents. Our dining team cater for a diverse range of dietary requirements and have experience in tailoring menus to suit every individual’s specific needs.

 

Entertainment

Regular activities include flower arranging, art and craft sessions, quiz nights and tea parties. As well as fun events in the home, entertainers often come and visit us too. We have recently been visited by the Salvation Army, musicians and local drama students.

As you would expect, special holidays are incorporated into our activity calendar and birthdays are always celebrated with a party and a big slice of cake!

We invite our residents to join in with choosing and planning activities and encourage those moving in with us to continue with their current hobbies and interests.

News

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@blackswancare

  • RT @QualityNorfolk: Our Head of Service visited a truly Outstanding team at Chiswick House in Norwich this afternoon. Congratulations to To…
  • RT @nickcoatesnes: 'While the paperwork is important, it's the smiles on people's faces that matter ' @blackswancare at #Geadultsocialcare.
  • RT @GovtEvents: Looking forward to our Next Steps in Reforming the Adult Social Care and Support System Conference today. Key speakers incl…
  • Well done to the team at Kings Lynn Residential Home. First inspection since we purchased it and it’s a ‘good’ one! https://t.co/p0W7h3thea