Residential Care Home in Norwich

Chiswick House is a residential care home on the outskirts of Norwich city centre, in Norfolk. The home can accommodate up to 26 residents in the beautiful property with a well-presented outdoor area. Surrounded by trees the home benefits from the atmosphere of a relaxed idyllic countryside retreat, despite being within two miles of the city centre.

The home allows our residents to take part in activities together in the communal areas with different activities taking place every day, or enjoy a relaxing drink in the conservatory. The home also has a dedicated games room so our residents can enjoy boardgames, and puzzles together.

Outstanding CQC Results

Rated as ‘Outstanding Overall’ by the Care Quality Commission, Chiswick House is amongst the top 4% of care homes nationally to have achieved this high rating.

Things To Do in Norwich

The close proximity of the home to the city allows our residents to enjoy shows at the nearby Theatre Royal where we are a sponsor for their accessible performances; shopping trips, meals at many different restaurants and cafes, so they have the chance to experience all the city has to offer.

As well as all the modern conveniences of a city, Norwich is a hub of culture and history, with a number of museums; art galleries and riverside walks so our residents can experience the rich history of the area which dates back to the Medieval times.

We do regular trips with our residents in our specialized minibus throughout Norwich and the surrounding areas, we think it’s really important for our residents to have fulfilling and fun experiences whilst in our care – entering a care home is not the end, it is a new chapter in life.


This bedroom is situated within Southwell Court in Cambridgeshire, and aims to show the high quality accommodation we offer across the group. Size of room may vary across different homes, but all of our rooms include all the attributes mentioned within the virtual tour. Outside and communal galleries feature our residential facilities throughout East Anglia. This is an example of a standard bedroom within the Black Swan Care Group.

Contact Form – Chiswick House


Registered for 26 residents


For residents aged from 65

For the elderly

Book a viewing

At a glance


Mariana Condruz


3 Christchurch Road


01603 507 111


01603 250 020


Friendly and welcoming staff and management. The adaptation and resourcefulness during the pandemic have been really outstanding. Excellent communications and genuinely caring service provision, they do a difficult and demanding job well, cheerfully and with humanity.

Angus S

Chiswick House
3 Christchurch Road, Norwich, Norfolk, NR2 2AD



Dining is a hugely important factor in many lives, it is more than simply sustenance. Culturally, both food and dining are at the core of our most joyous experiences in life; weddings, festivals, birthdays and holidays to name just a few.

We encourage our residents to invite their loved ones into the home for lunch, dinner and even breakfast so that meal times offer the same opportunities for socialising as they would’ve done throughout each individual’s life.

What is unique about the dining experience we offer here is ‘choice’, which extends beyond simply WHAT you wish to eat, it includes WHERE, WHEN and WHO WITH. Not only do our residents have a superb choice of meals each day but they have the freedom to eat them wherever they like, whenever they like, and with whomever they choose.

We often incorporate food into our activities, providing buffets at parties and BBQs during summer garden parties. We have even hosted ‘Come dine with me’ style evenings in which favourite meals are pitted against one another, diners then voting for their favourite.

Our catering staff are highly skilled and in addition to their knowledge within hospitality they are subject to our programme of care related training, this gives them a broad understanding of the often complex needs of our residents. Our dining team cater for a diverse range of dietary requirements and have experience in tailoring menus to suit every individual’s specific needs.



Regular activities include flower arranging, art and craft sessions, quiz nights and tea parties. As well as fun events in the home, entertainers often come and visit us too. We have recently been visited by the Salvation Army, musicians and local drama students.

As you would expect, special holidays are incorporated into our activity calendar and birthdays are always celebrated with a party and a big slice of cake!

We invite our residents to join in with choosing and planning activities and encourage those moving in with us to continue with their current hobbies and interests.