Chiswick House is a residential care home situated on the outskirts of Norwich, Norfolk. The Norwich care home is a large property, offering space for 26 residents to call it home.

Chiswick House has been rated as outstanding by the CQC, meaning our Norwich care home has been recognised as providing excellent care for our residents, something we pride ourselves on.

The care home in Norwich is set in its own grounds with well-maintained gardens containing mature trees and flower beds and is located within a quiet residential area. Norwich has all the amenities of a large city, public library, local parks, theatres, a variety of shops, cinemas as well as riverside walks. It is served by excellent road, bus and rail links.

In medieval times, Norwich was one of the greatest cities in England and today as East Anglia’s capital city, it still is – offering a rare blend of historic interest and modern sophistication.


This bedroom is situated within Southwell Court in Cambridgeshire, and aims to show the high quality accommodation we offer across the group. Size of room may vary across different homes, but all of our rooms include all the attributes mentioned within the virtual tour. Outside and communal galleries feature our residential facilities throughout East Anglia. This is an example of a standard bedroom within the Black Swan Care Group.

Contact Form – Chiswick House


Registered for 26 residents


For residents aged from 65

For the elderly

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At a glance


Mariana Condruz


3 Christchurch Road


01603 507 111


01603 250 020


• Resident for over a year Dad has loved his new home as staff and residents have been so friendly and kind. The staff are so professional and caring - a constant reassurance to us, he is in the safest and best place.
• Extremely well-managed with care of the highest standard both day and night. When medical attention was needed it was immediately provided with excellent follow up from staff and the doctor.
• Quality and variety of food is excellent and birthdays really special.
• Dad loves the daily varied and excellent entertainment (staff are improvising with some great ideas during lockdown) Every effort is made to protect the staff and residents from Covid-19.
• Residents are well-respected and their views are taken into account in monthly residents’ meetings.
• Communication is excellent and nothing too much trouble for the staff.
• No hesitation in recommending this residential home to anyone.
• It really is his home and feels like it both for Dad and for us.

Kevin H

Chiswick House
3 Christchurch Road, Norwich, Norfolk, NR2 2AD



Dining is a hugely important factor in many lives, it is more than simply sustenance. Culturally, both food and dining are at the core of our most joyous experiences in life; weddings, festivals, birthdays and holidays to name just a few.

We encourage our residents to invite their loved ones into the home for lunch, dinner and even breakfast so that meal times offer the same opportunities for socialising as they would’ve done throughout each individual’s life.

What is unique about the dining experience we offer here is ‘choice’, which extends beyond simply WHAT you wish to eat, it includes WHERE, WHEN and WHO WITH. Not only do our residents have a superb choice of meals each day but they have the freedom to eat them wherever they like, whenever they like, and with whomever they choose.

We often incorporate food into our activities, providing buffets at parties and BBQs during summer garden parties. We have even hosted ‘Come dine with me’ style evenings in which favourite meals are pitted against one another, diners then voting for their favourite.

Our catering staff are highly skilled and in addition to their knowledge within hospitality they are subject to our programme of care related training, this gives them a broad understanding of the often complex needs of our residents. Our dining team cater for a diverse range of dietary requirements and have experience in tailoring menus to suit every individual’s specific needs.



Regular activities include flower arranging, art and craft sessions, quiz nights and tea parties. As well as fun events in the home, entertainers often come and visit us too. We have recently been visited by the Salvation Army, musicians and local drama students.

As you would expect, special holidays are incorporated into our activity calendar and birthdays are always celebrated with a party and a big slice of cake!

We invite our residents to join in with choosing and planning activities and encourage those moving in with us to continue with their current hobbies and interests.