01603 507 596   Email: headoffice@blackswan.co.uk

Senior Support Worker / Senior Care Assistant

The position of a Senior Carer/Senior Support worker is of the utmost importance to the day-to-day running of our homes, to ensure the highest quality of care is provided to our residents.

You will be tasked with assisting the management team with the running of the service, as well as supporting the carers and domestic team to provide the best service possible for our resident group.

Responsible to: The Manager or delegated person as authorised by the Manager


The shift pattern is the following:

Week 1: 3x12 hours shift.

Week 2: 4x12 hours shift and the successful candidate must be able to work every other weekend.

(42 hours/week)

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Purpose of position:

  1. As senior care assistant to support the Manager and Person in Charge in all aspects of the Home's management, including taking on a temporary basis, complete charge during the absence of the Person in Charge (Residential Homes Only).
  2. By teaching and by example, to help train other members of the care staff in all aspects of their work in the Home.

Principal responsibilities:

  • Help to ensure that all care staff and domestic staff contribute to the best of their ability to the efficient running of the Home and the creation of a homely atmosphere.
  • Assist residents with their personal care needs and help to provide health supervision and attention when needed.
  •  Assist with the formulation of social and health care plans for new residents and with residents’ reviews and care plans.
  • Assist, where authorised by the Person in Charge with the administration and issue of medications for which the Home has taken responsibility and to maintain the necessary records.
  • Participate in the development of activities and daycare programmes for residents in which they can join and which will enhance their quality of life.
  • Help to ensure that the preparation, cooking and serving of food meet the required standards in respect of nutrition, environmental health etc.
  • Assist with ensuring that bedrooms and communal areas are properly cleaned and maintained and adequately heated in accordance with the requirements.
  • Ensure that you maintain the Environmental Cleaning Schedule and checklist found in the Infection Control and Cleaning File.
  • Actively participate in staff meetings and in staff training and development activities.
  • Support the Manager in their duty as the ‘responsible officer’ for the Home under the HEALTH AND SAFETY AT WORK, ETC. ACT 1974 and the Fire Regulations.
  • Help the Manager and person in charge maintain such logbooks and records as may be required by the Registering Authority or the Manager of the Home.
  • To undertake ‘on-call’ duties when designated.
  • Read, understand and adhere to all company policies
  • Such other duties as may be required.


Required Qualifications:

Manual Handling, SOVA, Infection Control, Dementia, Care of Medicines, First Aid, Basic Food Hygiene, Fire Safety, MCA and DOLs


Desired Qualifications:

NVQ 2 and above

Benefits include:

  • Paid annual leave 28 days per year (based on hours / pro rata).
  • DBS costs paid for by the company.
  • Paid Breaks.
  • Full paid induction and training programme.
  • *Free meals.
  • Excellent on-going training from day one and throughout your career.
  • Continuous training, mandatory and specialized.
  • Progression with internal promotions available, across the group.
  • Enhanced pay for working Christmas and Boxing Day & Bank Holidays.
  • Pension scheme.
  • Full uniform provided.
  • Blue light Card.
  • Refer a friend bonus scheme (£150 per placement).
  • Employee Careline with our confidential telephone counselling, 24 hours a day, 365 days a year.
  • Excellent career progression.

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