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Southwell Court Care Home receives EXCELLENT rating in ADASS inspection!

Southwell Court Care Home staff were delighted with the news of their recent ADASS inspection Excellent result.

Southwell Court Care Home in Royston, Cambridgeshire has been named EXCELLENT in their recent ADASS inspection with a score of 95.5% - an outstanding achievement!

The Association of Directors of Adult Social Services (ADASS) is a charity which prides themselves on being the 'leading, independent voice of adult social care' and monitors social care services to ensure residents are getting the best care possible to live their lives to the fullest. 

Within their role they provide support to social care services to provide the best care through monitoring and education. 

We were incredibly humbled to have received ratings of 100% in ten out of the sixteen categories, achieving over 75% in each individual category - affording the home the rating of 'EXCELLENT' overall in the inspection which took place in March 2022.  

We were awarded 100% in the following categories: 

  • Respecting & Involving Service Users
  • Meeting Nutritional Needs
  • Safeguarding People who use the Service from Abuse
  • Safety and Suitability of Premises
  • Safety, Availability and Suitability of Equipment
  • Requirements Relating to Staff
  • Suitability of Staffing
  • Supporting Staff
  • Assessing and Monitoring the Quality of Service Provision
  • Records

Within the report it states under Section B, Standard 1 - that based on responses gained from residents and their loved ones in questionnaires issued by the organisation that:

“14 relatives and Service Users felt that staff respected Service Users felt that staff respected Service Users values and beliefs all the time.’

“15 felt that staff maintain Service Users privacy and dignity at all times.’

“14 felt that staff encouraged Service Users to express individual views, choices and preferences about the way care is delivered all the time”.

It is a huge testament to the dedication, commitment and passion of each of our amazing staff members at Southwell Court Care Home and as an organisation we are incredibly proud of their work across the last two years throughout the Coronavirus pandemic.

We are incredibly proud of our Home Manager Jenny Hines who has successfully led her team throughout the pandemic since taking on the role of home manager in 2021.

Jenny told us what the results of the inspection mean to her and her team:

“I am absolutely over the moon to receive such an amazing inspection.’

“All the staff have worked so hard and go above and beyond to make the lives of the residents better.’

“We pride ourselves on person centered care and the relationships with residents and families.’

“Everything we do within the home is about the residents and this has clearly shown in our report”

We wanted to share our sincerest thanks and congratulations to the Southwell Court team who have proved every day what amazing people they are.