01603 507 596   Email: headoffice@blackswan.co.uk

Black Swan wins three awards in prestigious care review site’s annual awards

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We are delighted to announce that we have been recognised for our high-quality care in the 2024 carehome.co.uk awards.


We have been recognised as one of the Top 20 Large Care Home Groups in the country, based on reviews from residents and their families and friends. Two of our care homes - The Lodge in Walton on the Naze and The Gables in Chatteris, Cambridgeshire – have also been individually recognised as being in the top 20 care homes in the East of England. Incredibly, for The Gables, it has maintained its top 20 position for the 7th year in succession.


Managing Director Tom Lyons spoke of his pride at the achievements:


“We’re so delighted for Black Swan to be recognised once again in these awards. The fact that they are based directly on the feedback from our residents and their loved ones makes this a fantastic achievement. It’s really satisfying to know that people recognise how we strive to provide top-quality care to our residents each and every day.


“We’re very proud of our team at The Gables Care Home in Chatteris. To win the award for 7 years in a row is truly remarkable and testament to their consistency in providing high quality care. And we’re so pleased for the team at The Lodge in Walton on the Naze. The Lodge is one of our homes where we support people living with a dementia, so it is very pleasing to see their care and support for residents recognised with this award.


“We would like to thank all of our staff throughout the group, as well as our residents and their loved ones for giving us feedback and reviews which allow us to continually improve our services.”


The carehome.co.uk annual Care Home Awards 2024 recognises the Top 20 Care Home Groups in the UK according to their size and rewards care homes in each region based on reviews from residents and their family and friends.