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Black Swan Care Group launch new display to keep residents informed of new CQC guidance

01/11/2020
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In October the Care Quality Commission launched a new set of guidelines for homes with residents living with autism or learning difficulties, which focused on providing person-centred care that promoted choice and individuality.

Our ethos as a company is to provide a home to our residents with bespoke care packages tailored to their individual needs, and support them to live as independent lives as possible. 

This was something mirrored by the Right Support, Right Care, Right Culture guidance, which was split into three main sections:

Right Support: 
. Model of care and setting maximises people’s choice, control and independence. 

Right Care: 
. Care is person-centred and promotes people’s dignity, privacy and human rights.  

Right Culture: 
. Ethos, values and attitudes and behaviours of leaders and care staff ensures people using services lead confident, inclusive and empowered lives. (Please click here to access the full new guidance).  

This is something we are hugely passionate about, and we wanted to ensure that our residents knew what they were entitled too within care, in a fun and accessible way. We decided to create custom A1 displays personalised to each of our homes specialising in autism and learning difficulties.  

These displays aim to make our residents aware of the new guidelines, demonstrate the amazing bonds between staff and residents within the home, and show our staff how valuable they are and thank them for their hard work.  The displays include excerpts from the guidelines as well as photographs and examples of person-centred care from that specific home so our residents can see how the guidelines directly relate to them. 

We were so spoiled for choice of moments to include on the poster that we were running out of space! We have made the decision that each poster will be accompanied by a magnifying glass to make the display as accessible as possible whilst still being personalised to each home and it’s residents. 

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