FAQBlack Swan Care Group has been involved in the Care Sector since our founding in 1991. The Company started as Business Consultants to the Care Sector primarily instructed to give advice to UK Banks, before purchasing its first Care Home in 1994. If you have a question then please contact us or alternatively click on our F.A.Q. link to the right.

Meet the team

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Tom Lyons

Managing Director
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Susan Webster

Operations Manager
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Stuart Gollands

Senior Regional Manager
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Steven Melton

Regional Manager
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Ria Odgers

Regional Manager
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Michelle Smith

Regional Manager
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Andy Twite

Regional Manager

Company Information

  • Black Swan Care Group is a private Limited Company founded in 1991.
  • It is Registered in the United Kingdom.
  • The Company Registration Number is 2621410.
  • There are four Directors of the Company.
  • The Directors all take an active part in the running of the Company.
  • The Directors are:
    Mr Tom Lyons (Managing Director)
    Mr Brett Burton (Secretary)
    Mr Clive Hill
    Mr Steve Winfield (Chairman)
  • Copies of the Annual Accounts and Returns can be obtained from ‘Companies House’.
  • Our mandatory Gender Pay Gap reporting can be found here.
  • We also run a successful consultancy, details of which can be found here.
  • Our data security policies and privacy notice can be found here.

If you have any questions or comments regarding our Care Homes please contact us at our Head Office, listed below.

Black Swan Care Group
Chiswick House,
3 Christchurch Road,
Norwich, Norfolk,
NR2 2AD

Tel. : +44 (0)1603 507 596

Fax. : +44 (0)1603 453 231

Email : headoffice@blackswan.co.uk

News

  • Private Dining at The Beeches

    Private dining is now available at The Beeches and is FREE to use for our residents and their families. Dining is a hugely important factor… more

  • Drummonds… Coming Soon

    Scope care home, Drummonds, threatened with closure has been saved... In October 2013, specialist disability charity Scope put forward a proposal to change or close… more

  • The Beeches rated ‘Outstanding’ by CQC

    Congratulations to The Beeches who achieved an 'Outstanding' rating from our regulators the Care Quality Commission. Loreta and her team have worked very hard to achieve… more

@blackswancare

  • RT @BullentDanielle: Loving life @blackswancare residents from Laurel Lodge enjoying their lunch and tipple this afternoon, thanks to staff…
  • RT @shepheard_tanya: @blackswancare another trip out. Cyrill being a gentleman and lending joyce his hat ❤ #lovemyjob #onebigfamily https:/…
  • RT @BullentDanielle: After a morning in the salon at Laurel Lodge Shirley, Doreen and Doris are off out to do a little Christmas shopping,…
  • RT @FriendInDeed_: This little visitor and her mummy have started regularly visiting Heathcote care home in Norwich city centre. They are c…