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Black Swan Care Group prides itself in putting residents needs and feelings first.

We offer an adaptable service; facilities are continually reviewed and updated in order to provide a safe environment in which the needs of every individual are met.

We work collaboratively with our residents; their input and involvement allow us to provide a care package tailored to suit their own unique and specific needs.

Our highly skilled staff are given the skills and confidence that they need in order to deliver the highest standards of care and support to every resident.

Every person matters and will be treated equally, compassionately and with the utmost respect & dignity.

Independence, choice and individuality are at the core of our values

We cannot replace home, but that should never stop us trying.

Dining
What is unique about the dining experience we offer here is ‘choice’. Extending beyond simply what you wish to eat, this includes where, when and who with.
Entertainment and Activities
Regular activities include flower arranging, art and craft sessions, quiz nights and tea parties.

News

  • Black Swan Expanding…

    Black Swan Care Group is poised to purchase their third home in Norwich and has also agreed a deal to buy another facility in Essex. Over the last… more

  • Drummonds… Coming Soon

    Scope care home, Drummonds, threatened with closure has been saved... In October 2013, specialist disability charity Scope put forward a proposal to change or close… more

  • Managing Director praises ‘dedicated staff’…

    Managing director, Tom Lyons, praises 'dedicated staff' after Valentine House is rated good by the Care Quality Commission. On the day of the inspection there were 43… more

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