Managing director, Tom Lyons, praises ‘dedicated staff’ after Valentine House is rated good by the Care Quality Commission.

On the day of the inspection there were 43 people living in the service, nine of which were receiving respite care.

Managing director Tom Lyons attributes the home’s success to dedicated staff.

He said: “The success of Valentine House is wholly down to the fantastic staff and their passion to provide high quality care… (read more)

News

  • Mid Meadows is Excellent

    Essex County Council Quality Improvement Team has recently introduced  a new process  for monitoring and assessing the quality of adult care services  in Essex, based… more

  • EDP Feature: New Funding Package Secured

    "A passion for putting customers at the heart of their business underpins the Black Swan team's success. We are proud to support them through an… more

  • Residents recruit Concierge…

    The residents of Norwich care home Chiswick House recruited their own Concierge this week. At their most recent meeting, the residents of Chiswick House were… more

@blackswancare