# Black Swan Care Group Black Swan Care Group is an award-winning provider of high-quality, person-centred residential, dementia, and learning disability care. We operate numerous care homes across Norfolk, Suffolk, Essex, Cambridgeshire and Lincolnshire, all dedicated to creating a 'home from home' atmosphere with a focus on dignity, respect, and individual wellbeing. ## Our Care Services We provide a comprehensive range of care services tailored to meet the unique needs of each resident. Our approach is holistic, focusing on excellent clinical care, engaging activities, nutritious dining, and strong community links. * [Overview of Our Services](https://www.blackswan.co.uk/services) * [Home Care](https://www.blackswan.co.uk/homecare) * [Dining and Nutrition](https://www.blackswan.co.uk/services/dining) * [Entertainment and Activities](https://www.blackswan.co.uk/services/entertainment-and-activities) * [Community Engagement](https://www.blackswan.co.uk/services/community) ## Our Care Homes We have a network of care homes across the East of England, each with its own unique character but all sharing our commitment to exceptional care. ### Norfolk * [The Beeches (East Harling)](https://www.blackswan.co.uk/our-homes/the-beeches) * [Chiswick House (Norwich)](https://www.blackswan.co.uk/our-homes/chiswick-house) * [Heathcote Care Home (Norwich)](https://www.blackswan.co.uk/our-homes/heathcote-care-home) * [Kings Lynn Care Home (King's Lynn)](https://www.blackswan.co.uk/our-homes/kings-lynn-care-home) * [Laurel Lodge Care Home (Norwich)](https://www.blackswan.co.uk/our-homes/laurel-lodge-care-home) * [Nightingale Lodge Care Home (Hunstanton)](https://www.blackswan.co.uk/our-homes/nightingale-lodge-care-home) * [Park House (Great Yarmouth)](https://www.blackswan.co.uk/our-homes/park-house) * [Taverham Grove (Taverham)](https://www.blackswan.co.uk/our-homes/taverham-grove) * [Thomas Tawell House (Norwich)](https://www.blackswan.co.uk/our-homes/thomas-tawell-house) * [York House (Dereham)](https://www.blackswan.co.uk/our-homes/york-house) * [Westfield House (Dereham)](https://www.blackswan.co.uk/our-homes/westfield-house) ### Suffolk * [Beccles Care Home (Beccles)](https://www.blackswan.co.uk/our-homes/beccles-care-home) * [Bungay Manor (Bungay)](https://www.blackswan.co.uk/our-homes/bungay-manor) ### Essex * [Belamacanda (Little Clacton)](https://www.blackswan.co.uk/our-homes/belamacanda) * [Drummonds (Colchester)](https://www.blackswan.co.uk/our-homes/drummonds) * [Maitland House (Clacton-on-Sea)](https://www.blackswan.co.uk/our-homes/maitland-house) * [Mid Meadows (Frinton on Sea)](https://www.blackswan.co.uk/our-homes/mid-meadows) * [Spring Lodge (Clacton-on-Sea)](https://www.blackswan.co.uk/our-homes/spring-lodge) * [The Lodge (Walton-on-the-Naze)](https://www.blackswan.co.uk/our-homes/the-lodge) * [Valentine House (Silver End)](https://www.blackswan.co.uk/our-homes/valentine-house) ### Cambridgeshire * [The Gables (Chatteris)](https://www.blackswan.co.uk/our-homes/the-gables) * [Southwell Court (Melbourn)](https://www.blackswan.co.uk/our-homes/southwell-court) * [Potton View (Gamlingay)](https://www.blackswan.co.uk/our-homes/potton-view) ### Lincolnshire * [The Haven (Boston)](https://www.blackswan.co.uk/our-homes/the-haven) ## Information for Residents & Families We provide clear and helpful resources to guide families through the process of choosing and funding care. * [A Guide for New Residents](https://www.blackswan.co.uk/residents-guide) * [Information on Paying for Care](https://www.blackswan.co.uk/paying-for-care) * [Request a Brochure](https://www.blackswan.co.uk/request-a-brochure) * [Book a Home Viewing](https://www.blackswan.co.uk/book-a-viewing) * [Glossary of Social Care Terms](https://www.blackswan.co.uk/services/what-is-social-care-a-glossary-of-terms) ## Frequently Asked Questions ### What types of care does Black Swan provide? We offer a range of care including residential care, dementia care, respite care, and specialised care for adults with learning disabilities. All our services are tailored to the individual's specific needs. [Learn more about our services](https://www.blackswan.co.uk/services). ### How can I pay for care? Care can be funded privately or through the local authority, depending on financial circumstances. We offer guidance to help you understand all available options. [Find out more about paying for care](https://www.blackswan.co.uk/paying-for-care). ### Can I visit a home before making a decision? Absolutely. We encourage prospective residents and their families to visit our homes to meet the team and experience the atmosphere firsthand. [Book a viewing online](https://www.blackswan.co.uk/book-a-viewing). ### What kind of activities do you offer? We provide a diverse programme of activities designed to promote physical, mental, and social wellbeing. This includes arts and crafts, gardening, exercise classes, social events, and community outings tailored to residents' interests. [See our approach to activities](https://www.blackswan.co.uk/services/entertainment-and-activities). ## Work With Us As an accredited Real Living Wage employer, we are committed to our staff. We offer rewarding careers with excellent training and development opportunities. * [Discover Careers with Us](https://www.blackswan.co.uk/work-with-us) * [Our Career Pathway](https://www.blackswan.co.uk/our-career-pathway-for-a-fulfilling-career-in-social-care-with-black-swan) ## About & Legal Learn more about our company, our values, and our commitment to quality and transparency. * [About Us](https://www.blackswan.co.uk/about-us) * [Why Choose Us](https://www.blackswan.co.uk/why-choose-us) * [Our News and Updates](https://www.blackswan.co.uk/news) * [Our Awards](https://www.blackswan.co.uk/awards) * [Our Charter of Values](https://www.blackswan.co.uk/charter-of-values) * [Privacy Policy](https://www.blackswan.co.uk/privacy) * [Cookie Policy](https://www.blackswan.co.uk/cookies) * [Modern Slavery Statement](https://www.blackswan.co.uk/modernslavery) ## Contact Information * [Online Contact Form](https://www.blackswan.co.uk/contact-us) * Phone: 01603 507596 * Email: headoffice@blackswan.co.uk * Head Office: Black Swan Care Group, 10 Meridian Way, Meridian Business Park, Norwich, Norfolk, NR7 0TA --- *Last Updated: 2026-03-31*